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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ammie Stevens

August 20, 2024

1  out of  5
rating by Ammie Stevens
"So our agent didn’t put the insurance information in the system correctly and a cop showed up at my house today saying we had no insurance which we have paid every month never missed a payment This was truly was all the agents fault . So when my mom called to get things figured out before my tags and license were suspended the agent was rude to her even though this whole fiasco was State Farm’s fault. Definitely was handled wrong and will be looking for a better more reliable and consistent company to be insured by. That being said my mom has been with State Farm since she could drive she is now been with them for at least 50 years and this is how they treat an her. Unacceptable and will be calling corporate to let them know what happened and how she was spoken to since this office does not seem to care about the inconvenience and embarrassment they caused."
We responded:
"Ammie, I am sorry about your experience that you had. I take pride in the service we give to all of our customers and I was using your name to try and locate what could have happened. Unfortunately, your name does not show up in my office at all so I wonder if you have a different agent and left this review here by mistake? We are all independently owned and operated and if you are not a policyholder in my specific office, I would not be able to assist. If the insurance is under a different name, please reach out and let me know. If you are with a different office, I can help guide you to the correct place, You can reach out to me anytime 803-695-7070."
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lisa hartig

June 9, 2024

5  out of  5
rating by lisa hartig
"Great sales staff! Greg told me my options and put a plan together for all my insurance! Highly recommend!"
We responded:
"Thank you Lisa, It is our goal to make sure you understand your coverages and tailor a plan that protects you."
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Lomnie Ashford

April 27, 2024

5  out of  5
rating by Lomnie Ashford
"My Family Faith,Greg and Jada they are the Best Always taking care of my Business Love you Guys"
We responded:
"Thank you, Lonnie. It has been OUR pleasure to serve you over the years. Thank you for allowing us to manage and protect your assets!!!"
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Samantha Crews

March 8, 2024

5  out of  5
rating by Samantha Crews
"The customer relations representative Faith Lakin-Jacobs was super sweet and extremely helpful. She gave me a good deal and I appreciate her honesty."
We responded:
"Thank you Samantha for taking the time and speaking on Faith. She works hard to make sure she is helping our customers and doing her best to give you the overall best experience possible."
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Gloria Brown

March 5, 2024

5  out of  5
rating by Gloria Brown
"I have not had any problems. Excellent customer service!!"
We responded:
"Thank you Gloria for taking the time to leave a review. With all of the competition for insurance available, we try to distinguish ourselves with how we treat our customers. It is our pleasure to serve you."
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Jean Peeler

February 20, 2024

5  out of  5
rating by Jean Peeler
"State Farm excellent. Staff also. Gregory Nichols State Farm great agency."
We responded:
"Thank you Ms. Jean!! We have enjoyed serving your insurance needs over the last 10 years!!!"
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Shakera Washington

November 16, 2023

5  out of  5
rating by Shakera Washington
"I am a strong advocate of great customer service and that is exactly what has been provided to me through my State Farm Agent Ms. Jada. She is respectful, kind and knowledgeable. Due to unforeseen circumstances, I had to give my local State Farm a call and was blessed enough to speak with Ms. Jada. She has a passion for what she does but also shows compassion through her guidance and advocacy. Words cannot describe how thankful I am of Ms. Jada for assisting me during this time. Again, thank you Ms. Jada for making me feel comfortable and showing me that despite my situation there are still good people in the world that TRULY cares."
We responded:
"Shakera, Thank you for taking the time to give a review of our office and specifically my team member, Jada. Jada works hard to give an extraordinary customer experience and I am happy that you had such a great interaction here. We look forward to continued great service with you here in the future."
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Ovionna Dajaie

November 8, 2023

5  out of  5
rating by Ovionna Dajaie
"OMG my experience with my agent Mrs Faith when I tell you she is a remarkable woman. She is amazing a will go above and beyond for her customers and I really appreciate her for all that she does for me. So please if you are looking for car insurance definitely come to this State Farm and ask for Faith"
We responded:
"Ovionna, Thank you and I am glad you had such a remarkable experience with my office and Faith. She is an asset to my office and we look forward to servicing your insurance and financial needs for the distant future."
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Cameron Levi

August 18, 2023

5  out of  5
rating by Cameron Levi
"Jada that answers the phone is always so nice and helpful! She’s a real asset to the team"
We responded:
"Thank you Cameron for your review. Jada definitely is an asset to our office and we look forward to continuing to help you with all of your insurance and financial needs."
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T Minus

June 8, 2023

5  out of  5
rating by T Minus
"Greg is Amazing - best State Farm agent in South Carolina. Recently had a collission and Greg made sure the Claims office promptly fixed a snag on one of my invoices. They say Insurance Agents work against you, but not this guy. He was 100% my advocate and had my back, unlike other agents from different carriers in the past. Repairs made and I'm happy and on the road again. I have to say, Greg is the GOAT and the assistant that routes his calls and messages was simply the best. Five Stars, A+, 10 out of 10. If you want a ride or die agent, Greg is your man. -T. Morales"
We responded:
"Tony, thank you for the kind words. In a time where there are so many insurance providers, I am happy to represent a company that will pay what they owe and will try to take care of our customers the best that we possibly can. I can honestly say it was my pleasure!"
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Valeria Lucas-Watkins

May 3, 2023

5  out of  5
rating by Valeria Lucas-Watkins
"Great staff! Kudos to Jada whom I've had the pleasure of interacting with."
We responded:
"Thank you Valeria for the kind words. My office believes strongly that customer service is at the heart of our business so we will continue to try and give you the best experience in the industry. "
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Bradley Prince

December 24, 2022

1  out of  5
rating by Bradley Prince
"I’m not saying that he’s a scumbag, personally, but he works in a field where he gets paid to be a scumbag. In addition, he told my wife several lies about what would be covered. If I could give State Farm a zero, I would."
We responded:
"Bradley, I am sorry you feel this way about how your claim was handled, however, I was in constant communication with both you and your wife throughout the entirety of the claim. I was completely transparent with both of you as to how this would be handled, and how the coverage would work so I'm not quite sure how there were mixed signals between you and your wife. As a man of faith, I have always prided myself with acting with the utmost integrity, kindness, honesty and compassion and I feel that I completely acted with you in all of these capacities. I will continue to always exercise these traits to all of my customers moving forward as I have always done in the past. If there is anything you would like to discuss further, you know you can reach me here at the office."
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DakeaJ Boutte

September 14, 2022

5  out of  5
rating by DakeaJ Boutte
"Very friendly"
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Jamison Temples

September 1, 2022

5  out of  5
rating by Jamison Temples
"Great place to do business. Thank to to Greg and his team for all that they do for us."
We responded:
"Thank you Jamison! It is our pleasure to serve you with great service and help protect your assets!"
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Bertha Gary

August 27, 2022

3  out of  5
rating by Bertha Gary
"Cars car"
We responded:
"Thank you Bertha for taking the time to submit a positive review."
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Johnny Cook

July 2, 2022

5  out of  5
rating by Johnny Cook
"Very nice people"
We responded:
"Thank you, Johnny. We try to always make sure we give the best service we can. We appreciate your business!!"
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Jerome Odom

March 26, 2021

5  out of  5
rating by Jerome Odom
"The best insurance company in town"
We responded:
"Thank you Jerome. It's our pleasure to help protect you from the unexpected!!"
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Gail Marcano

February 17, 2021

5  out of  5
rating by Gail Marcano
"I've received excellent service from this office. Everyone is professional, helpful and courteous. Customer Service is VERY important to me, they have nailed it."
We responded:
"Gail, we appreciate the kind words. With all the options there are for insurance, we really appreciate your business and allowing us to help with your insurance and financial needs!"
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Kristen Myers

January 23, 2021

5  out of  5
rating by Kristen Myers
"I have never had a bad experience. Even when I call with basic questions everyone is very helpful and give suggestions that help me and pockets"
We responded:
"Kristen, thank you for the kind review. We take pride in helping you with understand your coverages and helping to make your money go a little bit further!!"
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Merry

December 4, 2020

5  out of  5
rating by Merry
"In today's world you can hardly find a business that delivers TRUE customer service. But this State Farm office is THE exception!!! Faith Jacobs treated us like a family friend. She is a shining example of "Like a good neighbor - State Farm is there" ...I call this - Customer Service THROWBACK, because it's how service USED to be done. Refreshing indeed!"
We responded:
"Merry, I appreciate the kind words! Both Faith and Ty do a tremendous job for me and our customers. In today's world of choices on who people want to be their insurance company, we try very hard to separate ourselves on the customer service end. Thank you for the opportunity of allowing us to earn your business!!"
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Lajuanda Ravenell

September 16, 2020

5  out of  5
rating by Lajuanda Ravenell
"Mr.Nicholas is a very nice person and help you in everyway he can,& the rest of the as well."
We responded:
"Thank you Lajuanda!! it is our pleasure to serve you!"
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Conswella Robinson

September 7, 2020

1  out of  5
rating by Conswella Robinson
"They're wonderful and understanding."
We responded:
"Thank you Conswella!! We are here to help with anything we can!"
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Crystal Harrison

July 17, 2020

5  out of  5
rating by Crystal Harrison
"Thank you state farm great customer service with the staff."
We responded:
"Thanks Crystal, it was a pleasure to help --Gregory"
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Molly Gauspohl

April 25, 2017

5  out of  5
rating by Molly Gauspohl
"I recently had a rock shatter my back glass while on my way to work and immediately called Greg Nicholas's office for help. The office staff were so helpful in such a stressful situation. I had no idea what to do but they assured me everything would be handled without me even having to miss work. They assisted me by calling an auto glass shop and explaining my situation and requesting immediate mobile service. They got the shop to come to my work that SAME day and put in a new back glass for me as well as vacuum out the broken glass. Greg Nicholas agency made my experience so easy and stress free! Thank you!"
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Jamika Brealon

February 28, 2017

1  out of  5
rating by Jamika Brealon
"I dont know what Amanda the rep at this location I just spoke with deal was today but she was rude. I called earlier to get information on a claim that was filed from a accedent that happen this morning but had to leave a voice mail. Excpecting a call back but never was recieved four hrs later I decided to call again. Spoke with Amanda that imediately wanted to tranfer me without knowing the exact reason for the call and then informs me that she already knew what I was calling for and couldn't assist. To me the professional thing to do was to give your customer a call back insted of obviously ignoring the message and then tell them who they needed to talk to. Allow youself to be in a customer shoes, understand them and provide great service."